PRIVACY POLICY — Knowingeshop
Effective as of May 2025
Knowingeshop, a private legal entity, headquartered at undefined undefined undefined undefined undefined undefined undefined, registered with the CNPJ/MF under No. 88197591000180 (“Merchant” or “we”), takes your privacy seriously and ensures the security and protection of data for all its customers, partners, suppliers, and users (“Users” or “you”) of the website https://knowingeshop.com/ and any other website, store, or application operated by the Merchant (herein referred to as simply the “Store”).
This Privacy Policy ("Privacy Policy") is intended to inform you about how we use and disclose information collected during your visits to our Store and in communications exchanged with you ("Communications").
BY ACCESSING THE STORE, SENDING COMMUNICATIONS, OR PROVIDING ANY TYPE OF PERSONAL DATA, YOU ACKNOWLEDGE AND AGREE TO THIS PRIVACY POLICY, WHICH DESCRIBES THE PURPOSES AND METHODS OF PROCESSING YOUR PERSONAL DATA THAT YOU MAKE AVAILABLE IN THE STORE.
This Privacy Policy provides an overview of our privacy practices, your available choices, and the rights you may exercise in relation to the Personal Data we process. If you have any questions about the use of Personal Data, please contact us at [email protected].
Furthermore, this Privacy Policy does not apply to any third-party applications, products, services, websites, or social media features that may be offered or accessed through the Store. Accessing these links will cause you to leave the Store and may result in the collection or sharing of information about you by third parties. We do not control, endorse, or make any representations about these third-party websites or their privacy practices, which may differ from ours. We recommend that you review the privacy policy of any website you interact with before allowing the collection and use of your Personal Data.
If you provide us with Personal Data regarding other individuals, you declare that you are authorized to do so and have obtained the necessary consent to authorize the use of such information under this Privacy Policy.
For the purposes of this Privacy Policy:
“Personal Data” means any information that, directly or indirectly, identifies or can identify a natural person, such as name, CPF (Brazilian ID number), date of birth, IP address, among others;
“Sensitive Personal Data” means any information that reveals, in relation to a natural person, racial or ethnic origin, religious belief, political opinion, union membership or membership in religious, philosophical, or political organizations, data concerning health or sexual life, genetic or biometric data;
“Processing of Personal Data” means any operation carried out on Personal Data, by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. Any other operation provided under applicable law is also considered Processing of Personal Data;
“Data Protection Laws” refers to all legal provisions that regulate the Processing of Personal Data, including, but not limited to, Brazilian Law No. 13.709/18 – General Data Protection Law (“LGPD”).
We collect and use Personal Data to manage our relationship with you and better serve you when purchasing products and/or services in the Store, customizing and improving your experience. Examples of how we use data include:
Enabling you to purchase products and/or services in the Store;
To confirm or correct the information we have about you;
To send information we believe is of interest to you;
To personalize your Store experience;
To tailor advertising to you based on your interest in our Store;
To contact you via phone number and/or email address provided. We may contact you personally, by voice message, automated dialing systems, text messages (SMS), email, or any other means your device can receive, as permitted by law and for reasonable business purposes.
In addition, the provided Personal Data may also be used as we deem necessary or appropriate: (a) under Data Protection Laws; (b) to comply with legal process; (c) to comply with judicial, regulatory, or competent authority decisions, including those outside your country of residence; (d) to protect our operations; (e) to protect our rights, privacy, safety, yours or others’; (f) to detect and prevent fraud; (g) to enable us to pursue available remedies or limit damages we may sustain; (h) otherwise permitted by law.
OUR STORE IS NOT INTENDED FOR INDIVIDUALS UNDER 18 YEARS OLD. WE ASK THAT SUCH INDIVIDUALS DO NOT PROVIDE ANY PERSONAL DATA TO US.
You are not required to share the Personal Data we request; however, if you choose not to share it, in some cases we may not be able to grant full access to the Store, provide certain features, necessary assistance, or fulfill product delivery or services contracted by you.
The general public may browse the Store without the need to register or provide Personal Data. However, certain features may require registration and provision of Personal Data, such as completing a purchase or facilitating product/service delivery.
When contacting the Store, we may collect:
Contact Data: Full name, phone number, city, state, and email address;
Submitted Information: Information sent via form (questions, complaints, suggestions, praise, etc.).
When browsing the Store, we may collect:
Location Data: Geolocation data when you access the Store;
Preferences: Information about your interests and preferences regarding products/services (whether told directly or inferred from your behavior);
Browsing Data: Info about visits and activities, including viewed content/ads, browser and device information, IP address, site referral info;
Anonymous/Aggregated Data: Anonymous responses to surveys or aggregated usage data. In some cases, we may de-identify your data to avoid reidentification;
Other Info: Non-identifying data, like browser/device info, Store usage data, and data collected via cookies, pixel tags, etc.
Unless you freely submit it in a form, we do not collect Sensitive Personal Data.
We may share your Personal Data:
With partner companies you choose to interact with, or with service providers supporting our operations. These may be located in the U.S., Argentina, Brazil, or other regions, and may include hosting, storage, fraud management, customer service, marketing, sales, IT services, etc.;
With third parties to help us manage the Store;
In the event of a merger, acquisition, sale, joint venture, transfer of assets or business (including in bankruptcy or similar proceedings).
Personal Data and other information collected by us may be transferred to or accessed by partner corporate entities globally in accordance with this Privacy Policy.
When visiting the Store, it may store or retrieve information on your browser through cookies or similar technologies. This data usually doesn’t identify you directly but helps personalize your experience.
We and our third-party providers may collect data through:
Browser/device data: Like device type, screen resolution, OS, manufacturer, language, and browser version;
Cookies: Allow collecting data like browser type, time spent, visited pages, language preferences, and more. We and our providers use this to personalize your experience and advertising. You can configure cookie preferences in your browser settings.
Helpful links:
Google Chrome
Mozilla Firefox
Safari
Internet Explorer
Microsoft Edge
Opera
Learn more about ad cookies:
Bing
Pixel Tags and Similar Technologies: Used to track user actions, marketing performance, and engagement data. If ad personalization is active, services like Facebook, Google, or Bing may show you ads. You can request not to be tracked by these platforms.
We may hire behavioral advertising companies to analyze our ads across the web. These companies use cookies, pixel tags, and similar tools to collect usage data. We are not responsible for the technologies used by third parties. Adjust your preferences in your browser settings. Note: if you use multiple devices or browsers, you must repeat this process on each.
You may, at any time, request:
(i) confirmation of whether your Personal Data is being processed;
(ii) access to your Personal Data;
(iii) correction of incomplete, inaccurate, or outdated data;
(iv) anonymization, blocking, or deletion of unnecessary or non-compliant data;
(v) data portability to another provider, where feasible and without violating trade secrets;
(vi) deletion of data processed with consent;
(vii) info about data sharing entities;
(viii) info about the consequences of not providing consent;
(ix) withdrawal of consent.
We may request proof of identity to protect your data and process your request securely. Be aware that some requests may not be immediately fulfilled due to legal obligations.
We strive to adopt technical and organizational measures required by Data Protection Laws to protect Personal Data. However, no system is 100% secure. If you believe your interaction with us is no longer secure (e.g., a compromised account), please contact us immediately.
The Store may occasionally contain links to partners’ or advertisers’ websites. If you follow these links, be aware that each site has its own privacy practices, for which we are not responsible. Review those policies before sharing any Personal Data.
We are not responsible for data collection, use, or disclosure practices of other organizations (e.g., Facebook, Google, Apple, Microsoft, app developers, ISPs, device manufacturers). Always check the privacy policies of the services you use.
If we update our Privacy Policy, we’ll publish the new text in the Store with a revised date. We may also notify you via contact info we have or through notices in the Store.
We remain committed to not processing your data inconsistently with this policy’s purposes unless required by law or court order.
Your continued use of the Store means you accept the revised policy. If you disagree, please discontinue access.
To exercise your rights under this Privacy Policy or ask questions about your Personal Data, contact us at: [email protected]
